Faculty Development Model
- 2-day and 3-day workshop designs
- Digital teaching and curriculum integration
- Practicum on blended for-credit courses
- FDP handbook and templates
Programme Development & Curriculum
GLOBAL EDTECH · INDIA
Helping Indian universities get more from Coursera for Campus
How Paradigm strengthened Coursera's customer success in India with a faculty development model, an implementation handbook for host institutions and on-call academic support.
3
Customer-success solutions for Coursera for Campus
2 & 3-day
Faculty development workshops designed for client campuses
4
Programme families course-mapped: B.Tech CS, B.Tech non-CS, MBA/BBA, Arts, Commerce and Science
4 SMEs
Subject experts, led by a Project Director
The challenge
Growing fast, across very different campuses
Coursera for Campus was scaling across a wide mix of Indian universities and colleges. To keep marquee clients, Coursera needed institutions to embed it in teaching, not just license it.
Our approach
See adoption through the university's eyes
We designed tools around how Indian institutions actually work: faculty, Boards of Studies, credit rules, semester calendars and examinations.
The impact
A ready playbook for every client campus
Coursera's customer success team gained a faculty model, an implementation handbook and course maps to help institutions offer Coursera courses for credit.
What we delivered
Four workstreams, one customer-success toolkit
01
Faculty Engagement and Awards
- Curated course package for faculty
- Special Coursera certification
- Semester awards for digital teaching
- Award criteria and modalities
C4C Implementation Handbook
- Digital learning policy for credit and exams
- Semester workflow playbook to BoS approval
- Governance template with KPIs and RACI
Course Maps and Academic Support
- Sample course maps on CBCS structures
- Coursera courses matched to Indian syllabi
- On-call FDPs at client institutions
Outcome: A customer-success toolkit for Coursera for Campus in India
Faculty · Policy · Course maps · Support
The journey
Licence to lasting adoption
December
Faculty development and engagement model
January
Implementation handbook for host institutions
Late January
Sample course maps by programme
February
On-call FDPs at client institutions
Toolkit in use with client
campuses
Paradigm helped our India team understand the regulatory landscape, and showed universities, through clear financial modelling and course mapping, why Coursera for Campus makes sense.
Scaling an education product across Indian campuses?
We help edtech companies turn licences into lasting adoption, with faculty programmes, academic policy and on-campus support.